SCCM Remote Control

Within SCCM there is a functionality to remote control desktops. Because all the desktops and laptops have a SCCM client installed, it’s the logical way to use this feature. So no extra third party software must be installed/deployed. On the site server the are two files named: rc.exe and rdpencom.dll Copy these two file to the servicedesk desktops so they can access them. (for Windows 2000 clients use remote.exe)

http://maradonny.nl/index.php/tips-a-tricks/system-center-configuration-manager/sccm-2007/110-sccm-remote-control-for-servicedesk

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